The big picture also matters for prefabrication factories
Based on my more than 30 years of experience, I dare to say that I know a little bit about what is essential in our cooperation as a supplier of steel parts for prefabrication factories. In the end, the purchase price of the product is only one factor in the smoothness and profitability of the cooperation.
Our clients include many prefabrication factories. Most of them are Finnish family businesses, just like us. This is one reason why we understand each other exceptionally well – we and our clients often have very similar everyday operations, values and ways of working.
When we do business, there are many factors for success and mutual satisfaction. In addition to the price, our clients are interested in fast and reliable product delivery.
Clients can also influence things
At this point, it is good to mention that clients can also influence the reliability of the deliveries of their orders. Careful placing of the order is essential to avoid the need to change the order during processing. Even if the changes only apply to a small part of the order, they may have a significant effect on the delivery time.
Pre-orders – where possible – can also affect delivery times. They allow clients to agree on the desired delivery time for the products in good time so that both parties can prepare for delivery, shipment and receipt.
“The price consists of much more than just the purchase price of the product.”
The total price is more important than the product price
In addition to reliable delivery, the price is naturally something that our clients are interested in. However, the price consists of much more than just the purchase price of the product.
For example, if our client is able to install the product in only an hour instead of three hours, the actual purchase price of the product does not really matter. That is why we always try to think of these things as a whole: to benefit our clients as well as us.
Jari Vilkman has more than 30 years of experience with Anstar and the world of standard steel products. As Key Account Manager, Jari particularly emphasises smooth cooperation with clients and the continuous improvement of the customer experience.
Jari Vilkman
Key Account Manager (prefabrication factories)
+358 400 830 091
jari.vilkman@anstar.fi
